Questions & Answers
Frequently Asked
How long will my order take to arrive?
Orders placed before 5:00 PM CET on a business day begin processing that same day; orders placed after 5:00 PM CET begin processing the next business day. From there, orders are prepared in 2–3 business days and travel in 7–10 business days — 9–13 business days in total — anywhere in the United States.
Do you offer free shipping?
Yes. Shipping is complimentary on every order within the United States, with no minimum.
How do I track my order?
Once your order ships, we email you a tracking number. You can follow it any time on our Track Order page.
What is your return policy?
Pieces may be returned within 30 days of delivery, unworn and with their tags attached. Full details are set out in our Return & Refund Policy.
When will I receive my refund?
Refunds are issued to your original payment method within 7 business days of our receiving the returned piece.
Can I change or cancel my order?
Write to us within 24 hours of ordering, before the piece ships, and we will amend or cancel it — info@maximuswrld.com.
How do I reach you?
By email at info@maximuswrld.com or by telephone at +31 20 369 1982, Monday–Friday, 9:00 AM–5:00 PM CET. We reply within 1–2 business days.
Still have a question? Write to info@maximuswrld.com or call +31 20 369 1982. We reply within 1–2 business days.